Yamen Yaser Zain Alabdin

sales representative and customer service

 Leading the team , handling the accounting of the store.  Achieving sales target by using sales techniques and product knowledge in line with KPI's objective.  Collaborate with my co-workers to ensure we quickly meet the team objectives and dealing with customers complains.  Providing the highest level of customer services to support sales growth and exceed customer's expectation.  Responsible for product transfer and delivery, Replenishment, opening /closing of the store.

• Leading the team , handling the accounting of the store.
• Achieving sales target by using sales techniques and product knowledge in line with KPI's objective.
• Collaborate with my co-workers to ensure we quickly meet the team objectives and dealing with customers complains.
• Providing the highest level of customer services to support sales growth and exceed customer's expectation.
• Responsible for product transfer and delivery, Replenishment, opening /closing of the store.

 Receiving customers and offering to provide assistance within the store.  Identify customer needs and help find clothing supplies that suit them.  Create a complete look to match the style of customers.  Explain and provide details about the products including fabric types, care instructions, prices and discounts.  Suggest alternative clothes and colors to create a unique look.  Ensure the right products are offered and stock replenishment.  Remember the names, sizes and preferences of customers who frequent the store, and maintain strong relationships with customers.  Preparing periodic accounts and invoices and reviewing and auditing imports and exports.

• Receiving customers and offering to provide assistance within the store.
• Identify customer needs and help find clothing supplies that suit them.
• Create a complete look to match the style of customers.
• Explain and provide details about the products including fabric types, care instructions, prices and discounts.
• Suggest alternative clothes and colors to create a unique look.
• Ensure the right products are offered and stock replenishment.
• Remember the names, sizes and preferences of customers who frequent the store, and maintain strong relationships with customers.
• Preparing periodic accounts and invoices and reviewing and auditing imports and exports.

education certificate